Health care providers are human. We fall into routines, patterns—lethargy even. Unfortunately, when we do the same treatments day-after-day, we don’t always bring our A-game. Take physiotherapists. Physios love the number 10 and 2—as in “10 reps and 2 sets”. Sometimes we fall into a rut, calling out “10 times” when it’s obvious that 10 reps will neither challenge the patient nor allow adequate time for a cappuccino for the therapist (joking of course).