What is Consumer-Directed Care?

8m of CPD
Consumer-directed care (or CDC) is a ‘self-directed’ healthcare model in which the client is afforded flexibility and choice in the delivery of their care. All aged care Home Care Packages (HCP) in Australia must be based on a consumer-directed care model.

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Under the consumer-directed care model, consumers are empowered to choose the type of supports they would like to receive, who delivers these supports, and when and where they are delivered - care decisions that would historically be made by the care team rather than the client


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What do others think?

503 reviews by Ausmed Learners
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Zenaida Magtoto
29 Jun 2020
Person centred care is essential in aged care provision particular to dementia care in care facilities or home care, however it is often under utilised perhaps due to lack of understanding.
Surakshya Rana
24 Mar 2021
Portrait of Ovit Khan
Ovit Khan
21 Jun 2021
Effective knowledge was gained through this module
Hawa Hamid
26 Nov 2022
Personal Care Assistant (PCA)
Alarna Young
28 Sep 2019
Interesting article on consumer directed care
Anqi Deng
02 Sep 2021
This reading provided me with new knowledge and reinforced existing knowledge. It was directly relevant to my scope as an enrolled nurse in the areas of consumer-directed care and aged care. I undertook this activity to fill a gap I identified in my knowledge and have a better understanding of the consumer-directed care (or ‘CDC’), which refers to a ‘self-directed’ healthcare model in which the client is afforded the right to full autonomy in all decision-making related to that care. All home care packages in Australia are currently mandated to be based on a consumer-directed care model.
diana sonnack
06 Jul 2020
Precise and very clear in the differentiation of Client Centred Care versus Consumer Directed Care. Reflecting on the applicability in the acute setting. Principals of Consumer Directed Care are obviously in line with CCC , however, the focus on consumer choice and control maybe challenged in some acute situations and with compromised patient cognitive capacity for example.
Portrait of Tara Amory
Tara Amory
22 May 2021
Great read
Karina Wilson
03 Oct 2023
Enrolled Nurse
Excellent content relevant to my profession. Easy to read with questions relating to content.
Michelle Thomas
03 Aug 2021
effective resource in regards to person centred care, autonomy and decision making processes in providing care
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