Article
Premium

Providing a Welcoming Service Environment in Aged Care

CPDTime.
3m of CPD
While working in aged care, you will encounter older adults from all walks of life. Irrespective of their background, culture, identity or life experiences, every older adult receiving aged care should be supported to feel welcome and experience a sense of belonging during the provision of services.

What's included in this resource?

  • CPDTime.
    3m of CPD
  • Article
  • 3 Assessment Questions

What is this article about?

While working in aged care, you will encounter older adults from all walks of life. Irrespective of their background, culture, identity or life experiences, every older adult receiving aged care should be supported to feel welcome and experience a sense of belonging during the provision of services. Everyone experiences care differently, so by ensuring the service environment is inclusive, each resident will feel welcome and comfortable to ‘be themselves’. Providing a welcoming service environment is a requirement under Standard 5 of the Aged Care Quality Standards: Organisation's Service Environment.

Ausmed resource artwork

Learning you'll love

An Ausmed Subscription will unlock access to 1,000+ learning resources. High quality education helps you provide high quality care.

Find out more

Contents

Test Your Knowledge

  • 3 Assessment Questions

Document and reflect on your learning

  • CPDTime.
    3m of CPD

Meet the educator

educator profile image
Ausmed
Editorial Team
Ausmed’s editorial team is committed to providing high-quality, well-researched and reputable education to our users, free of any commercial bias or conflict of interest. All education produced by Ausmed is developed in consultation with healthcare professionals and undergoes a regular rigorous review process to ensure the relevancy of all healthcare information and updates to changes in practice. If you have identified an issue with the education offered by Ausmed or wish to submit feedback to Ausmed's editorial team, please email ausmed@ausmed.com.au with your concerns.
View Profile

What do others think?

127 reviews by Ausmed Learners
Sort by
Highest Rated
Lowest Rated
Most Recent
CW
colin williams
28 Nov 2021
Interesting read.
EI
Eloise Isaia
17 Nov 2021
Great reading
LD
Leanne dunn
18 Nov 2021
Excellent
ST
Suzanne Thorogood
19 Nov 2021
Wonderful
OP
Orawan Phoparisut
09 Jan 2022
Good information
DJ
Dawn Johnston
27 Nov 2021
I found the article very interesting
JQ
Julie Quinlan
06 Jan 2022
A good article to read and reflect on
Portrait of Lisa McInnes
Lisa McInnes
29 Mar 2022
Good
CA
Cheryl Atherton
02 Apr 2022
Useful information
RN
racheal nicholas
30 Dec 2021
Great
4.5 / 5
1 star
0%
2 star
0%
3 star
15%
4 star
21%
5 star
64%

Here's some further inspiration

Practice Areas

Ausmed Premium

To access this resource, sign up for Ausmed Premium. With Premium, you’ll have unlimited access to everything you need to take your education and care to the next level.

Looking for something else?

Discover more learning

Sometimes I find it really hard to make time for my learning, but I was blown away by how easy it is with the Ausmed app. I can fit it in during breaks or on the bus to work.

- Maria, Registered Nurse