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Cover image for: Apology and Open Disclosure in Healthcare
Details
CPD45m of CPD
First Published
Updated27 November 2019
Expires 31 December 2022
Recorded InMelbourne, Australia

Course Overview

Learning Outcomes
  • Identify the principles of open disclosure.
  • Recognise circumstances that meet the threshold for open disclosure communication with consumers of healthcare.
  • Understand the steps necessary in apologising and making an open disclosure.
  • Recognise the benefit to patients, staff and the organisation when open disclosure policies are implemented and practised.
Target Audience

Nurses, midwives, care workers, allied health, first responders.


Validation of Learning
  1. Read relevant policies in your workplace on a regular basis.
  2. Read relevant laws and regulations that apply in your jurisdiction.
  3. Read The National Framework on Open Disclosure.

Disclosure

This material was developed by the content expert listed below. It is presented by a professional presenter.

Educator

Portrait of Linda Starr
Linda Starr

Dr Linda Starr has undergraduate and postgraduate qualifications in general, mental health nursing, law, education and a PhD in legal issues in elder abuse. Linda has extensive experience as an RN in metropolitan and rural locations, in general nursing, mental health, forensic health, aged care and management. She has held senior positions in academia, including the dean of the School of Nursing and Midwifery. Linda has publications in health law and forensic health issues. Linda is an associate professor in the College of Nursing and Health Sciences at Flinders University and a consultant educator in health law and ethics for nurses, midwives and carers. She is chair of the SA Board of Nursing and Midwifery, fellow of the College of Nursing Australia, foundation president of the Australian Forensic Nurses Association, member on the School of Health Academic Advisory Board for Open Colleges and the international member on the Editorial Board for the Journal of Forensic Nursing. See Educator Profile