Cover image for: Communication Saves Lives
Details
CPD30m of CPD
Rating
4.2
Total Rating(s)16
Published30 July 2019
Expires30 July 2022
Review Due28 January 2022
Recorded InMelbourne, Australia

Course Overview

Communication Saves Lives is intended for all healthcare workers commencing employment or renewing annual competencies in the healthcare sector.

This Module explores the vital importance of communicating clearly and accurately throughout every aspect of your client's, patient's or resident's care and treatment journey.

"Nursing communication rises to the top of the list (of a patient's overall assessment of a hospital and whether they would recommend it)."

Shantanu Agrawal, MD, MPhil, president and CEO of the National Quality Forum (NQF), in Medpage Today (2019).

Learning Outcomes

  • Be aware that communication is central to safe care and treatment.
  • Develop a clear, concise and credible interpersonal communication system.
  • Communicate effectively in an organisational system.

Target Audience

This module is intended for all healthcare workers commencing employment or renewing annual competencies in the healthcare sector.

Disclosure

This material was developed by the content expert listed below. It is presented by a professional presenter.

Educator

Portrait of Andrew Crowther
Andrew Crowther

Dr Andrew Crowther is adjunct associate professor in nursing and the former associate head of the School of Nursing, Midwifery and Indigenous Health at Charles Sturt University. His postgraduate studio includes education, state policy and social change, and mental hospital administration. Andrew qualified in general and psychiatric nursing in the UK. His postgraduate studies include policy and social change and historical aspects of mental hospital management. Andrew has wide experience in clinical nursing, nurse management, and education. He is the author of a book for nurse managers, as well as several texts and book chapters on a variety of topics.

Details
CPD30m of CPD
Rating
4.2
Total Rating(s)16
Published30 July 2019
Expires30 July 2022
Review Due28 January 2022
Recorded InMelbourne, Australia
Topic Tags
Communication
Management
Leadership
Learning Tools
Content Integrity

Related Learning Hubs

Learner Reviews

4.2

16 Total Rating(s)

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ruja Burma
18 Aug 2019

Good

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Gary Topping
13 Aug 2019

General in presentation.

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Kathleen Bevan
11 Aug 2019

Very informative.

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Peter Pentland
11 Aug 2019

As a proficient communicator, there is always opportunity for improvement in skill base and the way we perform communication on daily basis with those around us such as our patients, patient's family and multidisciplinary team.

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Chloe Blumentals
10 Aug 2019

I thought that this was a great CPD in which it helped me to ensure that when i communicate that it is professional and appropriate

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Michele Selby
09 Aug 2019

A basic course dealing with communication.

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Desiree Lawson
08 Aug 2019

Good refresher

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Kathryn Bromley
08 Aug 2019

Very informative

Portrait of Simone Dora
Simone Dora
07 Aug 2019

A very clear and concise presentation

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Lea Brooks
06 Aug 2019

Good course