Communication Saves Lives

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30m
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Details
CPD30m of CPD
First Published
Updated29 July 2019
Expires 29 July 2022
Recorded InMelbourne, Australia

Course Overview

Communication Saves Lives is intended for all healthcare workers commencing employment or renewing annual competencies in the healthcare sector.

This Module explores the vital importance of communicating clearly and accurately throughout every aspect of your client's, patient's or resident's care and treatment journey.

"Nursing communication rises to the top of the list (of a patient's overall assessment of a hospital and whether they would recommend it)."

Shantanu Agrawal, MD, MPhil, president and CEO of the National Quality Forum (NQF), in Medpage Today (2019).

Learning Outcomes
  • Be aware that communication is central to safe care and treatment.
  • Develop a clear, concise and credible interpersonal communication system.
  • Communicate effectively in an organisational system.
Target Audience

This module is intended for all healthcare workers commencing employment or renewing annual competencies in the healthcare sector.

Disclosure

This material was developed by the content expert listed below. It is presented by a professional presenter.

Details
CPD30m of CPD
First Published
Updated29 July 2019
Expires
29 July 2022
Recorded InMelbourne, Australia
Learning Tools
Topics
Communication
Management
Leadership
Related Learning Hubs
Content Integrity