Disruptive Behaviour in Patients and Visitors

CPDTime.
14m
Cover image for: Disruptive Behaviour in Patients and Visitors

Lecture Overview

Caring for a patient and their family can have its challenges. In this lecture, Jane Stanfield gives a brief insight into handling disruptive behaviour from patients and visitors. The concept of 'SCARF', as well as warmth and compassion are vital in the beginning to understand the conduct of patients and visitors in your workplace or care setting.
Details
CPD14m of CPD
First Published08 March 2020
Updated08 March 2020
Expires
29 January 2023
Learning Tools
Topics
Management
Leadership