The Consequences of Disruptive Behaviour

CPDTime.
23m
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Cover image for lecture: The Consequences of Disruptive Behaviour

Lecture Overview

Jane Stanfield provides learners with an overview of the frameworks associated with the consequences of disruptive behaviour in the workplace. Using tools such as the balanced scorecard, graded assertiveness and collective intelligence, health workers can gain an understanding of how to defuse challenging staff behaviours.
Details
CPD23m of CPD
First Published03 March 2020
Updated03 March 2020
Expires
29 January 2023
Learning Tools
Topics
Management
Patient Safety
Occupational Health and Safety
Bullying
Leadership