New Management and Leadership Hub
A comprehensive look at topics most relevant to nurses working in management or administrative positions.
160 Resources
Latest
Holding Difficult Conversations at Work
Mandatory Reporting
FreeThe Support at Home Program
FreeWork Health and Safety
FreePolicies and Procedures in Healthcare
FreeThe Rise of Clinical Leadership
FreeGovernance, Leadership and Culture
FreeThe National Safety and Quality Health Service Standards (NSQHS) Explained
Outbreak Management in Aged Care
Customer Service
Articles
FreeThe Support at Home Program
FreeThe Rise of Clinical Leadership
FreePolicies and Procedures in Healthcare
FreeGovernance, Leadership and Culture
FreeThe National Safety and Quality Health Service Standards (NSQHS) Explained
FreeFeedback and Complaints Management: NDIS Provider Governance and Operational Management
FreeViolence, Abuse, Neglect, Exploitation and Discrimination: NDIS Provider Rights and Responsibilities
FreeService Agreements with Participants: Provision of NDIS Supports
FreeNDIS Support Planning
FreeEnsuring Access to Supports Under the NDIS
FreeMaintaining Continuity of Supports for NDIS Participants
FreeHuman Resource Management: NDIS Provider Governance and Management
FreeQuality Management: NDIS Provider Governance and Management
FreeGovernance and Operational Management: Responsibilities for NDIS Providers
FreeBullying in the Workplace: Causing Lasting-Damage While Left Unchecked
FreeBenchmarking: It's All About Performance
FreeKnowledge Retention: 7 Proven Strategies for Healthcare Educators
FreeMillennial Nurses Leading the Way
FreePerform a SWOT Analysis of Your Nursing Career
FreeCollegiality: The Foundation of Teamwork - Do Nurses Need Collegiality Guidelines?
FreePre-Disciplinary Checklist for Nurse Managers
FreeFuture Trends in Competency-Based Assessment
FreeFinancial Management for Nurse Managers
FreeHow to Secure Funding for Continuing Education and Training
FreeClosing the Theory-Practice Gap: Is it Possible?
FreeConducting Performance Appraisals in Healthcare
FreeHow to Develop an Effective Preceptorship Program
FreeHow to Embrace Change
FreeNew Nurses and a Culture of Support
FreeLeading by Example in a Negative Work Culture
FreeRecycling and Sustainability in Australian Hospitals
FreeEffectively Communicating Older People’s Care Needs
FreeIncident Reporting in the Workplace
FreeHow to Deal with Complaints in Healthcare
FreeMeasurement and Quality Improvement
FreeFire, Security and Workplace Emergencies
FreeEvidence-based Care
FreeSafety and Quality Roles and Responsibilities in Your Organisation
FreeThe Code of Conduct for Aged Care
FreeUnderstanding Professional Boundaries
FreeA Guide to Time Management in Healthcare
FreeOrganisational Leadership in Healthcare: What is it?
FreeDriving Change: An 8 Step Process
FreeGiving Feedback: 3 Models for Giving Effective Feedback
FreeMinding Your Own Business: A Definitive Guide to Starting a Private Practice
FreeReflection-in-Action to Enhance Healthcare Education and Practice
FreeFear of Failure in the Workplace and How it Affects Your Health
FreeAvoiding Burnout in Healthcare
FreeShared Medical Appointments for Registered Nurse Facilitators
FreeTeam-Building in Healthcare - Why it's Vital
FreeDeveloping Educational Leaders in Your Healthcare Team
FreeCritical Incident Stress Debriefing Following an Emergency
Courses
Holding Difficult Conversations at Work
Mandatory Reporting
FreeWork Health and Safety
Outbreak Management in Aged Care
Customer Service
Minimising Restrictive Practices in Healthcare Settings
Emergency, Disaster and Evacuation Management
FreeFire Safety in Residential Aged Care
Fire Safety in Home Care
Standard 2: The Organisation
Cultural Safety in Healthcare
Food Safety in Aged Care
Charter of Aged Care Rights and Code of Conduct
Preceptorship and Mentoring
FreeOpen Disclosure and Apology
FreeBullying, Harassment and Discrimination in the Workplace
FreeAged Care Quality Standards
National Safety and Quality Health Service (NSQHS) Standards
Finding Success as a New Healthcare Manager
Managing Aggression in the Workplace
Communication for Quality Care
Lectures
Regulation and Public Health
The Power of People: Linking Compliance, Experience and Staff Retention
Unleashing the Power of Leadership in Healthcare Education
Elevating Aged Care Skills and Qualifications: A New Governance Requirement
Aged Care Reforms: Preparing for 2024
How to Change Behaviour
Assessment Contact Visits: How to Be Ready in 30 Mins
Clinical Complaints in Aged Care: Insights for L&D Teams
Human Behaviour and Motivation: Part Two
Human Behaviour and Motivation: Part One
Becoming a Great Nurse Manager
Assertiveness for Safety's Sake
Creating a Just Culture: Part 2
What Exactly is Quality?
Leadership Lesson: Finding Role Clarity
Creating a Just Culture: Part 1
Leadership Lesson: How to Stay Calm, Confident and Assured
Continuous Quality Improvement
EBP Series: Implementing Evidence and Sustaining Change
EBP Series: Integrating Evidence Into Health Systems
EBP Series: Critically Appraising Evidence
EBP Series: Searching for Evidence to Support Your Question
EBP Series: Identifying a Clinical Problem and Developing a Clinical Question
EBP Series: Introduction to Evidence-Based Practice
Partnering with Consumers: A Practical Guide
What is Clinical Governance?
Therapeutic Communication
How Patient Communication Has Changed
What is a 'Healthy' Workplace?
Toxic Workplace Relationships
Sexism and Mental Health
My Career Journey: Nurse Practitioner
My Career Journey: Nurse Practitioner
Types of Cyber Attacks
My Career Journey: Nurse Practitioner
The Role of the Nurse Practitioner in Primary Healthcare
Seven Habits of Highly Effective People
Cyber Security: Defending Against Phishing
Documentation: Record and Report
Time Management in 2021
Performance Measurement
Customer Experience: One Moment in Time
How to Coordinate Interprofessional Teams
Customer Service When it's a Busy Day
Establishing and Maintaining Trust
Accreditation: What Does it Mean for You and Your Client?
Are You in a High Performing Team?
Emotional Intelligence and Workplace Stress
Support and Self-Care for Nurses and Midwives
ANUMs Managing with Emotional Intelligence
Quick Chats: Dealing with Blockers in the Workplace
Leadership Skills in Action
Bring Your Competency Model to Life
Important Legal Considerations for Nurse Educators
Wright's Competency Model in Practice
Using Education Wisely: Avoiding 'Spray and Pray'
What is Competency and How Do You Assess It?
Disarm Stress at Work to Reduce Toxic Behaviour
Dissociation and Paranoia
Borderline Personality Disorders in the Workplace
How to Manage Persistent Unstable Behaviours
Caring for the Carers
Working With Clinical Information Systems (CIS)
How to Manage Hostility and Conflict
Above All, Honouring the Patient
Workplace Incivility: Not Taking it Personally
Learning Conversations: Beyond the 'Feedback Sandwich'
A Manager's Brain: Multitasking and Feedback
How Thoughts Shape Our Experiences
Giving Credit Where Credit is Due!
Say That Again? Retaining Attention
Further Resources
FreeTrauma-informed Care Manager's Workbook
FreeIdentifying and Managing Trauma within the Aged Care Sector
FreeTrauma-informed Care for Managers
Clinical Management and Governance Essentials: Residential Care
FreeChecklist: Trauma-informed care in practice
FreeClinical Governance
FreeBetter Practice Guide To Complaints Handling In Aged Care Services
FreeWebinar - Organisational Governance
FreeThe Serious Incident Response Scheme (SIRS) Webinar 2
FreeA3 Poster - Essential Elements Of Effective Incident Management Systems
FreeManaging Bullying and Harassment in the Workplace
FreeThe Importance of Kindness with Zoe Youl and Elle Brown (E13)
FreeDialogue: The Art of Thinking Together
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