Communicating in Aged Care

Cover image for: Communicating in Aged Care
CPDTime.
24m
Updated 12 Sep 2024 Certificate

An Ausmed Training Module to equip care staff with the skills to communicate effectively with colleagues, clients and their loved ones. This activity highlights the crucial role of effective communication in ensuring the provision of safe care, as well as using the ISOBAR handover tool as a practical means to convey critical information in the workplace.

Content

5 Video Units • 7 Questions
Pre-reflection
1 Question
Introduction
3m
Communicating Effectively with Clients
2 Questions
5m
Communicating Effectively with Loved Ones and Carers
1 Question
5m
Communicating Interprofessionally
2 Questions
3m
Conclusion
1m
Post-reflection
1 Question

What you'll learn:

1

Understand the importance of effective, clear and open communication with older adults.

2

Know how to appropriately communicate with clients, their loved ones and carers.

3

Recognise the importance of using an effective handover communication framework such as ISOBAR to communicate interprofessionally.

Who it's for:

All healthcare staff working with older adults or in an aged care setting.

Topics

For Teams
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Last updated12 Sep 2024

Published29 Oct 2023

Due for review30 Oct 2026
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