The Importance of Cultural Safety in Aged Care

15m of CPD
The Royal Commission into Aged Care found that aged care services are not meeting the needs of culturally and linguistically diverse residents, stating that the existing system cannot adequately provide care that is ‘non-discriminatory and appropriate for people’s identity and experiences'.

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What is this article about?

The Royal Commission into Aged Care has found that Australian aged care services are not meeting the needs of culturally and linguistically diverse residents, stating that the existing system cannot adequately provide care that is ‘non-discriminatory and appropriate for people’s identity and experience’. Furthermore, the Royal Commission identified a systemic lack of appropriate staff training in culturally safe practice, reporting that staff have little knowledge about the additional needs of people from diverse backgrounds. In Australian aged care facilities, residents will have come from vastly different backgrounds and have varied life experiences. Having knowledge of and respecting an individual’s cultural background is crucial to being able to provide person-centred care.


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Editorial Team
Ausmed’s editorial team is committed to providing high-quality, well-researched and reputable education to our users, free of any commercial bias or conflict of interest. All education produced by Ausmed is developed in consultation with healthcare professionals and undergoes a rigorous review process to ensure the relevancy of all healthcare information and updates to changes in practice. If you have identified an issue with the education offered by Ausmed or wish to submit feedback to Ausmed's editorial team, please email with your concerns.
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Sarah Vogel
Sarah Vogel specialises in producing well researched articles in the field of health and medicine. She has a BHlthSci (MRT), having studied and worked as a Radiation Therapist, as well as being trained as a telephone counsellor. She has written for a variety of online websites and blogs, but particularly enjoys focusing on health education and psychosocial issues.
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Tracy Levett-Jones
Professor Tracy Levett-Jones is the Director of the Research Centre for Health Professional Education at the University of Newcastle. Her research interests include: belongingness, clinical reasoning, empathy, interprofessional education, cultural competence, simulation and patient safety. Tracy has authored ten books, the most recent being 'Clinical Reasoning: Learning to think like a nurse' and Critical Conversations for Patient Safety'; as well as over 200 book chapters, reports and peer reviewed journal articles. Tracy has been the recipient of multiple teaching and learning awards and has been awarded over two million dollars in grant funding.
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What do others think?

794 reviews by Ausmed Learners
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Dipender shahi
12 May 2023
Arlyn Flores
21 Jul 2021
Very easy to understand and improved knowledge and skills.
vicky connole
29 Jan 2020
Very informative update on cultural awareness and the importance of raising staff awareness to offer patient centred care. Keeping in mind that patients with different cultural backgrounds may revert to first language as dementia progresses.
Marnelli Tan
11 Jul 2021
It reminds you to be mindful of people who are CALD and to provide a more wholistic care for them.
Nina Kraskov
17 Jan 2020
A quick & informative resource. Especially the video.
Portrait of Nida Deligero Lagunay
Nida Lagunay
05 Oct 2022
Maombi Kahindo
02 Sep 2021
It's really useful and supportive to the client
Kuriakose MATHAI
21 Apr 2022
Very informative topis
Charmayne Chorlton
04 Jul 2021
Great resource, as it identified potential barriers that may arise when caring for someone from a culturally diverse background. By bringing this evidence, also gives ideas, and suggestions on how to address potential issues that may arise.
Karen Morris
10 Jul 2021
Compassionate, patient-focussed, sensitive and informative.
4.5 / 5
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