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The Royal Commission into Aged Care has found that Australian aged care services are not meeting the needs of culturally and linguistically diverse residents, stating that the existing system cannot adequately provide care that is ‘non-discriminatory and appropriate for people’s identity and experience’. Furthermore, the Royal Commission identified a systemic lack of appropriate staff training in culturally safe practice, reporting that staff have little knowledge about the additional needs of people from diverse backgrounds. In Australian aged care facilities, residents will have come from vastly different backgrounds and have varied life experiences. Having knowledge of and respecting an individual’s cultural background is crucial to being able to provide person-centred care.
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