What is this article about?
Being an empathetic leader allows you to understand and respond to the needs of the people you are charged with leading. An inspirational leader will use empathy to understand what support and direction their team members need in order to achieve. Empathy builds rapport. Rapport exists when our hearts and minds are in sync. It allows us to feel understood and experience a sense of belonging. In a team environment, it is an expression of working cohesively in the pursuit of shared goals.