Optimal Nursing Care: Communication is Key

5m of CPD
Communication is key, and it’s up to each nurse to hone their skills and lead by example. There are no shortcuts, but successful communication is within reach of anyone desiring to achieve it.

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What is this article about?

No matter the clinical setting, communication lies at the heart of optimal patient care being provided to those who need it most. Whether it’s nurse-patient communication or crucial collaboration between nurses and other members of the healthcare team, if important information is not conveyed effectively, all is lost.


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Meet the educator

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Keith Carlson
Keith Carlson, RN, BSN, NC-BC, is a holistic career coach for nurses, award-winning nurse blogger, writer, podcaster, speaker, author, and popular career columnist. With two decades of nursing experience, Keith deeply understands the issues faced by 21st-century nurses. Keith’s two podcasts, RNFM Radio and The Nurse Keith Show, offer inspiration and practical support to nurses seeking to create meaningful, satisfying lives and careers. Keith’s message of savvy career management and professional satisfaction reaches tens of thousands of nurses worldwide. Keith can be found on many social media platforms---including Facebook, Twitter, Pinterest, LinkedIn, and Instagram - as well as at and Digital Doorway.
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What do others think?

189 reviews by Ausmed Learners
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Nina Kraskov
24 Nov 2019
A great quick article on effective communication.
Fiona Flannery
25 Jan 2023
Registered Nurse
Great information
veera sirikonda
05 Jul 2020
good article
26 Jun 2021
Resources very informative and helpful
Ambika SUNAR
02 Jun 2021
Nice article. Really helpfull
Portrait of Tammy Atkinson
Tammy Atkinson
24 Nov 2019
This is an excellent little article, with succinct strategies and points of thought on the crucial importance of communication in patient care and collaborative practice.
18 Sep 2022
Enrolled Nurse
Great experience
Portrait of John Wright
John Wright
22 Nov 2019
A short well-presented article highlighting a gaping hole in contemporary nursing education. I found it useful in helping me refocus as an educator.
Portrait of Kristina Tita
Kristina Tita
16 Oct 2021
Portrait of Caron Shrestha
Caron Shrestha
07 Jun 2021
It was very helpful
4.2 / 5
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