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The Patient Experience

CPDTime.
2m of CPD
The ‘patient experience’ is both a buzzword and a legitimate criterion of evaluation for healthcare providers. It is part of a current suite of patient-oriented approaches trying to provide subjective depth to statistics and the hospital-wide understanding of healthcare.

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The ‘patient experience’ is both a buzzword and a legitimate criterion of evaluation for healthcare providers. It is part of a current suite of patient-oriented approaches - along with ‘patient journey’ and ‘patient engagement’ - trying to provide subjective depth to statistics and the hospital-wide understanding of healthcare. But what is the relevance and impact for nursing practice?

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  • CPDTime.
    2m of CPD

Meet the educator

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Andrew Blythe
Andrew Blythe is a writer and editor who has a Masters of Writing, Editing and Publishing from the University of Queensland. In addition, he is an adjunct research fellow at Griffith University within the School of Human Services and Social Work, assisting the school with both curriculum review, and lived-experience research development. He enjoys communication in all its forms and has prepared and presented material via print, including as former editor of Time and Place (the Queensland Heritage Council magazine) and Queensland Pride, as well as radio, television and multimedia formats. He is currently writing a memoir about his father’s experience of receiving a heart transplant, as well as documenting other peoples’ experiences of the Queensland health system.
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