Article
Upgrade

Responding to Violence and Aggression in the Workplace

CPDTime.
4m of CPD
No one should have to deal with aggression within the workplace, but healthcare professionals often do. Over the past five years, violent assaults against healthcare workers have increased by 55% in New South Wales, 50% in Queensland and 34% in Victoria.

What's included in this resource?

  • CPDTime.
    4m of CPD
  • Article

What is this article about?

No one should have to deal with aggression within the workplace, but healthcare professionals often do. Violence towards healthcare workers is NOT ok and there should be zero tolerance for it. Violent incidents are more likely to occur around staff who are directly involved in patient care, namely nurses, emergency room staff and paramedics. Over the past five years, violent assaults against healthcare workers have increased by 55% in New South Wales, 50% in Queensland and 34% in Victoria. The rate of verbal abuse against healthcare professionals is also increasing, with as many as 95 to 100% of emergency department nurses experiencing this type of aggression. The COVID-19 pandemic has been found to be a significant contributor to these escalating statistics.

Contents

Document and reflect on your learning

  • CPDTime.
    4m of CPD

Meet the educator

educator profile image
Sally Moyle
Clinical Nurse Specialist, Clinical Nurse Educator
Sally Moyle is a rehabilitation nurse educator with Epworth HealthCare. She has completed her masters of nursing (clinical nursing and teaching) and has experience in many nursing sectors including rehabilitation, orthopaedic, neurosurgery, emergency, aged care and general surgery. Sally is passionate about education in nursing in order to produce the best nurses possible.
View Profile

What do others think?

251 reviews by Ausmed Learners
Sort by
Highest Rated
Lowest Rated
Most Recent
VW
Vanessa Wright
26 Feb 2023
Registered Midwife
good
EC
Elizabeth Cornford
25 May 2021
good reminder and overview of what to do.
JL
Jung Lee
22 Apr 2023
Assistant in Nursing (AIN)
Very Helpful in actual workplace
SO
Sammijo oconnor
05 Aug 2022
Great
TT
Titus Thomas
21 Jun 2023
Registered Nurse
Very informative
RP
Rebecca Panuccio
22 Feb 2023
Student Nurse or Midwife
Great information, relevant to my practice.
DJ
Dorothy Joel
12 Jul 2023
Registered Nurse
Useful course/resource
CC
Carmel cusack
26 Nov 2020
This is a useful resource that I can expand on when working within the patient care setting and in acting with colleagues.
SS
Sharni SIMPSON
05 Jun 2022
Good
AS
Aimee Sing
26 May 2020
I thought this was a great resource providing information and techniques to help diffuse violent or aggressive situations.
4.3 / 5
1 star
2%
2 star
1%
3 star
10%
4 star
36%
5 star
50%

Looking for something else?

Discover more learning

Ausmed makes it a breeze to stay on top of my CPD. They're always adding and updating their content too, so there's tonnes to learn.

- Catherine, Enrolled Nurse