Accreditation: What Does it Mean for You and Your Client?

CPDTime.
50m
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Cover image for lecture: Accreditation: What Does it Mean for You and Your Client?

Lecture Overview

The National Safety and Quality Health Service (NSQHS) Standards define the level of care consumers can expect to receive from all healthcare services, across the country. But, what does this mean for you and your client in a practical sense, and how might you use the Standards to guide your own customer service and care? Sean Smith delivers an inspiring session on customer service and improvement, for all healthcare staff.
Details
CPD50m of CPD
First Published02 May 2021
Updated02 May 2021
Expires
02 May 2024
Learning Tools
Topics
Aged Care
Allied Health
Communication
General Practice
Home Care