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About this Episode
The future of learning isn’t static — it’s responsive, reflective, and built for capability.
In this follow-up to our first AI episode, Zoe, Michelle, and Ausmed CEO Will Egan explore the next phase of AI in learning: generative learning — and the governance frameworks that make it safe and useful in real-world healthcare settings.
From rubrics and role-based prompts to closed systems and guardrails, this episode takes a look into how generative AI can personalise learning, support performance, and finally help us bridge the gap between theory and practice.
Contact the show: podcast@ausmed.com.au- AI and Privacy | Guide
- AI Bias and Cultural Safety in Aged Care | Guide
- Using AI in Healthcare Education | Guide
- How AI and Machine Learning Is Impacting Nursing | Guide
- What does AI mean for healthcare in Australia? | Guide
- Why Reflection Matters | Guide
- Thinking Differently About Change (Pt. 1) | Thought Leadership
- Smart Strategies for Healthcare Education | Thought Leadership
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Podcast Hosts
Zoe Youl
Zoe Youl is a Critical Care Registered Nurse and Head of Learning and Capability at Ausmed, with over a decade of experience in clinical governance, education, and professional development.
Zoe holds a Master’s in Nursing Management and Leadership and has contributed internationally to advancing nursing professional development, including as a peer reviewer and co-author of key standards and curricula.
Dr Karen Patterson
Dr Karen Patterson (PhD) is Ausmed's inaugural Chief Nursing Officer, leading the organisation's clinical governance and workforce capability strategies. With a distinguished career in health leadership, governance, and workforce development, she brings extensive expertise in clinical excellence, regulatory compliance, and professional development across diverse healthcare settings.
Karen firmly believes that a skilled, equipped, supported, and engaged healthcare workforce is fundamental to providing safer, more effective care with meaningful outcomes — benefiting individuals, communities, and the broader health system.
At Ausmed, she is committed to advancing nursing education, supporting providers in meeting evolving standards, and strengthening workforce capability to drive better care and healthier communities.
Michelle Wicky
Michelle Wicky is the Chief Customer Officer at Ausmed Education. Michelle's formative years were spent in the nursing sector with a focus on clinical education before transitioning into workforce capability and development.
Michelle has held senior roles in workforce capability, including upskilling clinical and non-clinical staff in both the for-profit and not-for-profit sectors. She possesses a wide range of skills in leadership development, strategic planning, capability building, education, facilitation, and project management.
An experienced educator, presenter, and facilitator, Michelle has a knack for engaging her audience and addressing their needs and desires. Known for her interactive and energetic approach, she is passionate about bringing practical applications to make your work life easier.
Podcast Guest
Will Egan
Will is CEO of Ausmed and has 15 years experience of working in digital health education. He leverages his background in software development across large scale global technology companies to help Ausmed drive large scale change in the role that learning and development plays in Australia’s healthcare system. Will’s passion is genuinely driving improvement in care through effective education.
