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Ausmed Policy™

Reduce risk with policies at your team's fingertips

Organise, distribute and obtain evidence of acknowledgment with the policy management system co-designed with Australian healthcare providers.

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Ausmed Policy management system
Use Ausmed Policy™ your way

Policies for every scenario

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Ensure that every person in your organisation's care is protected - 100% of the time.

Induction policies

Distribute policies instantly to your entire team or specific groups, ensuring everyone has the latest version.

Assign and Automate

Assign and automate policies

Assign and Automate your policies at scale with Ausmed Policy register.

Automated reporting by standards

Report by standards and generate reports for auditors and internal compliance.

Automated reporting

Works seamlessly with Ausmed Learn

Policy acknowledgements and training completions live side by side, giving you a single view of workforce compliance.

Version history

Keep track, not tabs

See which version of policies have been agreed to, which need updating and which still need acknowledging.

"By having our policies on Ausmed, I'm saving myself money because I can actually do more of my job and not more admin work"

Ruth Scaife - Inasmuch Community

Powerful Policy Features

Everything you need to manage policies effectively across your organisation.

Version trackingCustomise policiesAudit-ready reportsUpload or linkCustom assigningReminders
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Version tracking

Track who has acknowledged which policies and when, with complete audit trails for compliance reviews.

Made for Australian Healthcare

Policies for growing providers

One system for all

Manage policies, acknowledgements and reporting in a single platform - no more spreadsheets, shared drives or email trails.

Round-the clock compliance

Map policies to relevant standards, topics and job roles to make reporting and record keeping easy.

In their pocket

All policies can be accessed by staff in the Ausmed app.

Made for Outcome 2.3

Ausmed Policy™ is aligned with regulatory requirements to report on policy activity, including Action 2.3.6 of the Aged Care Strengthened Standards.

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Frequently asked questions

What is a policy management system?

A policy management system is software that centralises your organisation's policies in one secure place, makes it easy to publish and distribute them to staff, and tracks who has read and acknowledged them. Ausmed Policy™ adds powerful reporting so you can demonstrate compliance at any time.

  • Central repository with search and permissions
  • Assign to teams, roles, or locations
  • Request acknowledgements with due dates
  • Automated reminders and dashboards
  • On-demand reports for audits (exportable)
How do policy acknowledgements work?

Admins assign a policy to staff with an acknowledgement due date; the assignee receives a notification and can acknowledge on web or mobile. Ausmed Policy™ records who acknowledged, when they did so, and which policy version they confirmed.

  • Set due dates per policy, team or role
  • Automatic email/push reminders before and after due date
  • Evidence captured: user, date/time stamp, and version acknowledged
  • If staff don't acknowledge on time, they appear as overdue in reports and dashboards for follow-up
  • Managers can resend reminders and document follow-up actions
Can we report on who has not acknowledged a policy?

Yes. Non-compliance (overdue or not acknowledged) is visible in real time and exportable, with filters so you can quickly see where action is required.

  • Filter by policy, team, role, or location
  • Drill down to individual users to view history
  • Export CSV/PDF for audits and governance meetings
  • Use targeted reminders straight from the report
How do we manage policy versions and updates?

Ausmed Policy™ provides version control so you can update policies safely, keep a complete history, and ensure staff acknowledge the latest version when required. You choose whether a new version triggers a fresh acknowledgement.

  • Maintain full version history with notes
  • Preview prior versions at any time
  • Publish a new version without losing past records
  • Require re-acknowledgement for significant changes
  • Report on acknowledgement by version for audit trails
How do policies connect to training and wider compliance?

Policy governance in Ausmed sits alongside learning and compliance, so you can link policies to relevant training, standards and requirements. This gives a single view of organisational readiness across policies, education and accreditation.

  • Map policies to standards (e.g., NSQHS, Aged Care Quality Standards)
  • Link policies to related courses, micro-learning or competencies
  • Report by standards to show coverage across policies and training
  • Use dashboards to spot gaps and assign actions

Learning and policies in one integrated platform

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