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About this Episode
Forget policy binders and bureaucratic buzzwords, Zoe, Michelle and Karen are back with a grounded, challenging and surprisingly relatable take on governance.
They explore the tensions between high-level governance ideals and the reality of applying them down in the weeds.
What emerges is a refreshing discussion about how governance, when it's 'good', supports trust, capability, and clarity at every level of an organisation.
Contact the show at podcast@ausmed.com.auResources:
- Strengthening Care with Provider Governance | Thought Leadership
- Governance and Accountability in Aged Care | Guide
- Statement of Rights: Aged Care Governance | Guide
- A Rights-Based Framework in Aged Care Governance | Guide
- Responsible Person Duty in Aged Care Governance | Guide
- Integrating Clinical Governance | Training Requirement
- Partnerships in Healthcare Governance Planning | Training Requirements
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Podcast Hosts
Zoe Youl
Zoe Youl is a Critical Care Registered Nurse and Head of Learning and Capability at Ausmed, with over a decade of experience in clinical governance, education, and professional development.
Zoe holds a Master’s in Nursing Management and Leadership and has contributed internationally to advancing nursing professional development, including as a peer reviewer and co-author of key standards and curricula.
Dr Karen Patterson
Dr Karen Patterson (PhD) is Ausmed's inaugural Chief Nursing Officer, leading the organisation's clinical governance and workforce capability strategies. With a distinguished career in health leadership, governance, and workforce development, she brings extensive expertise in clinical excellence, regulatory compliance, and professional development across diverse healthcare settings.
Karen firmly believes that a skilled, equipped, supported, and engaged healthcare workforce is fundamental to providing safer, more effective care with meaningful outcomes — benefiting individuals, communities, and the broader health system.
At Ausmed, she is committed to advancing nursing education, supporting providers in meeting evolving standards, and strengthening workforce capability to drive better care and healthier communities.
Michelle Wicky
Michelle Wicky is the Chief Customer Officer at Ausmed Education. Michelle's formative years were spent in the nursing sector with a focus on clinical education before transitioning into workforce capability and development.
Michelle has held senior roles in workforce capability, including upskilling clinical and non-clinical staff in both the for-profit and not-for-profit sectors. She possesses a wide range of skills in leadership development, strategic planning, capability building, education, facilitation, and project management.
An experienced educator, presenter, and facilitator, Michelle has a knack for engaging her audience and addressing their needs and desires. Known for her interactive and energetic approach, she is passionate about bringing practical applications to make your work life easier.
