This CPD site is for UK health professionals
CPD25m of CPD
Total Rating(s)109
First Published
Updated01 February 2019
Expires01 February 2022
Recorded InMelbourne, Australia

Course Overview

This Mandatory Training Module will help you find out about issues of working in teams.

  • Explore exactly what makes a team
  • How effective and enjoyable it can be to work in a team
  • How team structures differ
  • How teamwork optimises patient/client care
Learning Outcomes
  • Describe some characteristics of effective teams
  • Involve yourself effectively within a team
  • Be able to recognise - and when possible prevent - problems within your team
Target Audience

This module is intended for staff commencing employment at any level in the healthcare sector.

Validation of learning

  1. A card or letter from a patient thanking you for your care
  2. A reflective, de-identified story about how you have implemented your learning
  3. An appraisal that demonstrates your ability to work well in a team


This material was developed by the content expert listed below. It is presented by a professional presenter.


Portrait of Andrew Crowther
Andrew Crowther Visit

Dr Andrew Crowther is adjunct associate professor in nursing and the former associate head of the School of Nursing, Midwifery and Indigenous Health at Charles Sturt University. His postgraduate studio includes education, state policy and social change, and mental hospital administration. Andrew qualified in general and psychiatric nursing in the UK. His postgraduate studies include policy and social change and historical aspects of mental hospital management. Andrew has wide experience in clinical nursing, nurse management, and education. He is the author of a book for nurse managers, as well as several texts and book chapters on a variety of topics.

Learner Reviews

109 Total Rating(s)
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Pam Dubrik
22 Aug 2019

This resource was very helpful and reinforced my knowledge and confidence on the subjct.

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Michele Selby
19 Aug 2019

Shows what a positive impact good teamwork can have on our patients.

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Natalie Barnes
08 Aug 2019

Good reminder of how we are all responsible for our own actions

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Sue Bryant
07 Aug 2019


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Monica Prugue
04 Aug 2019

Good insight into the attributes of effective healthcare teams and the role each member has.

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Elle Stanford
16 Jul 2019

This course was a good way to reinforce current knowledge while also providing you with new knowledge. It gives a good basic overview of how teams work, the different types of teams and how multiple personalities work within a team.

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Sarah Edmonds
11 Jul 2019

This resource provided excellent knowledge in teaching and supporting the evidence on how well working in a team really is,

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georgina stephenson
24 Jun 2019

Thought provoking stuff but we are all working in teams now

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Eileen Mckeown
10 Jun 2019

This was a very important topic

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fiona mathews
05 Jun 2019

reinforces the importance of involving ALL in the care of an individual throughout their hospital experience