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CPD20m of CPD
Total Rating(s)131
First Published
Updated03 February 2019
Expires 03 February 2022
Recorded InMelbourne, Australia

Course Overview

The promotion of a tolerant workplace that not only accepts human diversity but nurtures it, can enable everyone to thrive in a healthy and supportive environment.

  • Explore and reflect on the concept of cultural diversity
  • Consider the richness that cultural awareness presents for our healthcare workforce
  • Reflect on what this means for you personally
Learning Outcomes
  • Consider your own culture and the influence it has on both your sense of 'self' as well as your behaviour.
  • Reflect on the importance of cultural diversity in your workplace.
  • Promote a healthy and tolerant workplace where diversity thrives.
Target Audience

This cultural diversity module is intended for all staff commencing at any level in the healthcare sector.

Validation of learning

  1. A card or letter from a patient thanking you for your care
  2. A blog post you have posted about this topic
  3. A reflective, de-identified story about how you have implemented your learning
  4. An appraisal that demonstrates your cultural sensitivity


This material was developed by the content expert listed below. It is presented by a professional presenter.


Portrait of Faye McMillan
Faye McMillan

Associate Professor Faye McMillan is a Wiradjuri yinaa (woman) from Trangie, NSW. Faye is a Senior Atlantic Fellow for Social Equity (inaugural cohort) and was a founding member of Indigenous Allied Health Australia (IAHA). Faye works at Charles Sturt University (CSU) as the Director of the Djirruwang Program – Bachelor of Health Science (Mental Health).  Faye holds a Doctor of Health Science, a Master of Indigenous Health Studies, Bachelor of Pharmacy and is Australia's first registered Aboriginal Pharmacist, Faye also holds Graduate Certificates in Indigenous Governance from the University of Arizona (USA) and Wiradjuri Language Culture and Heritage, and a Graduate Certificate in Education from the Melbourne Graduate School of Education. In 2018 Faye was a finalist in the NSW Women of the year awards, in 2017 Faye was recognised in the Who's Who of Australian Women and in 2014 Faye was included in the Australian Financial Review and Westpac 100 women of influence. See Educator Profile

Learner Reviews

131 Total Rating(s)
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Keerat Kaur
19 Nov 2019

Well presented.

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Lisa Cahill
06 Nov 2019


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Evelyn McDonald
04 Nov 2019

I found the case studies the most valuable as they really made me think about what steps I could take to assist the people in respecting and maintaining their cultural identity.

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Jaimie Collard
09 Oct 2019

Relatively broad and covered general areas of Cultural Diversity within the Workplace.

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Linda Andrews
01 Oct 2019

very informative and easy to understand

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Emily Webster
10 Sep 2019

A good reinforcement of my current knowledge.

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Julie Wockner Pace
08 Sep 2019

Although this resource was comprehensive, there was not enough time and a few more case studies with the opportunity to be interactive would have been extremely helpful in this area. We are talking about being diverse and working with people from different cultures yet we are completing this training in isolation from others, not even joined by video link or phone link. Therefore, I feel there were missed opportunities for learning and discussion with other people from different backgroundss!!!

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Michele Selby
30 Aug 2019

A relevant resource in our multicultural society.

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Bill Jackson
21 Aug 2019

Very informative.

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Cathy Nancarrow
04 Aug 2019

A good resource in a time of great cultural changes, this helps understand others and provide respect and non judgement in relation to the care of a culturally diverse community. Understanding the background and culture of the patient will lead to better health outcomes and a more willingness to attend health facilities when needed.